Evolution of Enterprise Search
KonaSearch CEO Andrew McKay tells the story of the evolution from the keyword, text, semantic, and AI, to deep search in Salesforce.
He covers the following:
- Keyword search: manual tagging
- Text search: inverted index, nouns, and phrases
- Semantic search: natural language processing, part of speech annotation, sentiment, context
- AI search: supervised to unsupervised training, graph queries to vector queries
- Deep search: structured, unstructured, relationships, cardinality, metadata, matching, automation